Customer Service Awards

The public voting took place from 6th August – 2nd September and three businesses in each category have been shortlisted. These finalists will now be mystery shopped by Store Checkers. The business with the highest score in each category will receive the Customer Service Award for 2018.

We’ve also added a new category this year – Star Employee! This is where you get to nominate one of your employees who gives five-star customer service!

For more information, go to

Date for your Diary: Don’t forget to join us at The Chester Grosvenor Hotel on Tuesday 16th October at 5:30pm for an evening celebrating the #ChesterStars that are our city centre businesses.

RSVP to or 01244 403680. Limit of 4 tickets per business.