Customer Service Awards

Customer Service Awards

The public voting took place from 6th August – 2nd September and three businesses in each category have been shortlisted. These finalists were then mystery shopped by Store Checkers. The business with the highest score in each category received the Customer Service Award for 2018.

We’ve also added a new category this year – Star Employee! This is where you get to nominate one of your employees who gives five-star customer service!

View the 2018 Customer Service Awards Gallery.

The Customer Service Awards took place at The Chester Grosvenor Hotel on Tuesday 16th October at 5.30pm and celebrated the #ChesterStars that are our city centre businesses.