Home Delivery Guidance for Retailers

Home Delivery Guidance for Retailers

The Association of Convenience Stores has some very good guidance for those businesses providing a delivery service due to the COVID-19 outbreak.


This guidance has been designed in consultation with multiple Government departments, Surrey/Bucks Trading Standards and Woking Borough Council, who work with ACS on its existing Assured Advice scheme

The guidance covers the following areas:

  • How to take an order
  • How to take payment
  • How to operate a collection service
  • How to manage data security
  • Plastic bag charging for home deliveries
  • Age restricted products